SHIPPING

Shipping Information

Fast, insured shipping on every order.

Insured Shipping

All shipments through our platform are fully insured against loss or damage.

Tracking Included

Track your package every step of the way with real-time updates.

Pre-Paid Labels

Sellers receive pre-paid shipping labels for hassle-free shipping.

Fast Delivery

Most items arrive within 3-5 business days via USPS Priority or UPS Ground.

Shipping Options

Fairway Exchange offers two shipping options:

  • Platform Shipping: We provide pre-paid, insured shipping labels. The seller simply prints the label and drops off the package.
  • Seller Shipping: Some sellers may arrange their own shipping. Tracking information must be provided within 3 business days.

Shipping Timeline

  • Sellers must ship within 3 business days of payment confirmation
  • Transit time: 3-5 business days (USPS Priority / UPS Ground)
  • Expedited options available at checkout

Packaging Guidelines

Golf clubs should be properly packaged to prevent damage during transit:

  • Wrap clubheads with bubble wrap or foam
  • Use a golf-specific shipping box or sturdy cardboard tube
  • Fill empty spaces with packing material
  • Secure the box with strong tape

Delivery Issues

If your package is lost or arrives damaged, contact us immediately. Our escrow protection ensures you're covered:

  • Report issues within 48 hours of delivery
  • Provide photos of any damage
  • We'll work with the carrier to resolve the claim

Questions?

For shipping-related questions, contact support@fairwayexchange.com